Salsa de Rosa Return / Refund Policy
Because our products are fresh and perishable, Salsa de Rosa™ does not accept RETURNS under any circumstances. If your product arrives damaged or destroyed, please contact us directly at firstname.lastname@example.org for a refund and/or replacement.
DISCLAIMER**Our products are made of fresh ingrediants and must be refrigerated as soon as recieved in the mail. We provide a cold pack to keep it cool but it is normal to arrive warm. Don't worry it is still good, immediately place in refrigerator for 3 hours before opening. **
Refunds and/or replacements are handled on a case-by-case basis and must be requested within 21 days of purchase.
We strive for 100% customer satisfaction and will gladly make whatever concessions are necessary to insure that end. We stand by our products and take customer feedback very seriously.